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Sigh
mmm - a case for durham welfare rights, methinks…..
Yep! - we’ve a current DLA to PIP case where client failed to attend the face to face assessement because he is blind and could not read the appointment letter (not sent in Braille) and DLA has now been stopped - “...you didn’t go to the assessment on XXX and we don’t think you’ve given us a good reason for this” - also sent as a printed letter, not in Braille!
[ Edited: 5 Dec 2016 at 01:59 pm by Peter Turville ]Don’t you just love the way they fail to accept good cause no matter how good the cause? Can’t beat those two examples but we had a PIP one rejected recently. where the client received the request to attend the assessment the day after the assessment had taken place. Despite evidence to confirm this good cause wasn’t accepted.
The comments, as ever, are fascinating. People assuming the carer had a moral obligation to open and read the post with no indication as to whether he was an appointee etc., or indeed that he was capable of doing so.
That said, “blind” here is of course used in a generic, stereotypical sense as it’s not expanded on whatsoever and CA doesn’t necessarily lead to worse vision let alone full blindness. So, no clue as to the extent of the claimants vision at all and without that it’s simply impossible to comment further with any credibility.
There’s a potentially good public law argument here though. Use the data you have to do sensible stuff and then “stuff” doesn’t necessarily go wrong.
Love the Kafkaesque response from the DWP by the way. No relationship to the issue at hand at all.
My ‘favourite’ is recently a client was told that they did not have good cause because their partner died the day before the appointment. The jobcentre later apologised and rearranged but…
Oh no…. that’s truly out the other side of….